Send Us Your Case - CareStream

Instructions:

Connect with NorthStar

  • Log in to your CS Connect Account online
  • Click on the Three People Picture –
  • Click on “Invite a Partner”
  • Enter our email in the email field: [email protected]
  • An invitation box will appear and allow you to send NorthStar an invitation. Once sent our representatives will accept your invitation

Send NorthStar Your Files

  • Open your CareStream Software and go to scans you wish to send to NorthStar
  • If you use CS Imaging – select the model and choose “CS Connect”
  • If you use CS Orthodontic Imaging – right click on model and choose “CS Connect”
  • A separate web browser will pop up with your scan
  • A new case will appear in your CS Connect Case List with its own Case ID Number
  • Fill out the notes comment box completely with your prescription needs and due date of appliance so we can ensure your case arrives correctly & on time. Click “Send”.

Our Customer Support Info: [email protected]
Toll Free: 800.346.0011
Local: 218.732.9503